What Managed Service Providers Actually Do

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The majority of IT executives have at least heard the phrase “managed services.” However, for many of them, it remains a mystery. Managed services refers to the proactive administration of an IT asset by another third-party. Managed service providers deliver proactive on-demand delivery of the service; that is what sets them apart from traditional reactive IT services. Unlike IT managers, who are more static with their responsibilities and duties, these service providers are dynamic by nature. Managed service providers usually work in tandem with IT managers to deliver customized, professional IT services according to client demands.

While every organization has its own unique infrastructure, organizations also share common IT needs. Managed service providers to deploy their resources in tandem with their clients to ensure that IT investments yield maximum benefits. In fact, IT service providers are experts at providing a proactive approach to IT investments. There are four key advantages to a managed services provider’s proactive approach:

*A proactive posture offers a business operations IT solution. With a managed services provider, a company gets the assurance that its investments are well-managed and that additional investment is only required when absolutely required. A proactive MSP offers complete solutions to a company’s IT requirements. Thus, it enables a company to concentrate on core business operations while the MSP ensures that its investments are well-managed and in line with current market trends.

Different Approaches To IT Support

*A proactive approach eases deployment. IT operations usually require a drastic change in infrastructure for various reasons. Since an MSP can provide a full range of proactive and responsive services right from the first step to disaster recovery, a company doesn’t have to wait for a long time to make the necessary infrastructure investments. An MSP can also help companies avoid costly mistakes, as it continuously monitors the status of their critical infrastructure and works to prevent any threats and vulnerabilities.

*A proactive posture allows small businesses to invest in cutting edge technologies. A small business can invest in cutting-edge technology without having to commit to large capital outlay. Since a MSP works in-house, it is easier for a company to get its hands on cutting-edge technologies, systems and infrastructures. Therefore, a proactive posture enables small businesses to get the latest systems and technologies without the hassles of procuring them.

*Downtime is avoided. It is not uncommon for a company to experience a small amount of downtime every now and then. However, a managed service provider’s in-house expertise and comprehensive infrastructure reduce the occurrence of downtime. This is because an MSP also works to reduce the incidence of downtime by deploying redundant IT systems.

*ACS certification is necessary to ensure a smooth transition. Most service providers offer both on demand and ACS certification. However, not all providers have the same level of ACS proficiency. For businesses seeking a full service managed provider with ACS certification, it is best to seek a provider with extensive ACS training and expertise.

The Benefits Managed Service Providers Have

To sum up, a managed service provider offers a host of benefits for businesses seeking to improve their IT infrastructure. These benefits include reduced risks of system downtime, easy availability of applications and services, and greater operational efficiency. In addition to this, a managed service provider can easily tailor its offerings to meet the business needs of a particular organization. Furthermore, these service providers are also able to implement a cost effective solution to meeting business needs. Hence, a managed provider can help businesses improve their IT infrastructure.

There are many factors that affect the demand of Managed Services Providers. For example: the number of installations, software and upgrades, and users, the average number of hours in a day, and the number of servers. Another influencing factor may be the type of products that a business requires. Many MSPs specialize in specific applications, like database, e-mail, or even web development. If your business requires these specialised services, it would be best to find a provider that is capable of providing the said services.

A number of factors affect the cost of installing and maintaining a Managed Services Provider. The most common one amongst these factors is the scope of the infrastructure. Usually, the larger the scope, the higher the costs will be. Some of the factors that affect the cost of Managed Services Providers include: the number of installations, the number of servers, the average number of hours in a day, and the number of servers.

Cloud Managed Services providers offer managed solutions from the cloud for your business. It is not surprising to know that large companies are increasingly turning to cloud managed service providers for data center requirements. These service providers are responsible for the maintenance of servers, installing the network connectivity equipment, managing hardware and software, implementing security measures, etc. Since cloud service providers usually maintain the infrastructure and the network, they can offer managed services at a lower cost than the traditional infrastructures.