IT support refers to specialized services which non-technical entities offer to end users of computer services or technology products. In simple terms, IT support offers assistance regarding certain problems with a computer service or product, rather than offering specialized training, modification or provision of the computer service, or other technical support services to customers. A […]
Author: David Ubeski
IT Support in Small vs. Large Businesses
IT support refers to services which entities offer to clients of computer-related technologies or organizations. In simple terms, IT support provides guidance regarding certain technological issues with a specific product or service, and not offering training, provision of modification or additional support services, or any other related services. The need for IT support is growing […]
How To Reduce The Cost of Your IT Support
Managed service providers provide a way to reduce IT costs by taking over certain tasks traditionally handled by IT personnel. Managed service providers run the networks and do necessary upgrades to keep the system operating smoothly. They also create suggestions to improve the network for a fee. Managed services can be extremely expensive, but can […]
The Different Types of IT Support Services
IT support refers to various services that certain entities offer to end-users of computer products or services, usually for free. In a broader sense, IT support also offers help about particular issues with a particular product or service, instead of providing free training, provision of software or hardware, or other technical support services. There are […]
Providing Expert Technical Support Services
IT support technicians offer technical support and assistance to either consumers or businesses who are experiencing computer, hardware, or network issues. Some common issues are a slow speed, difficulty in connecting to the Internet, or an inability to connect to data. IT support technicians can address most consumer concerns over the phone or via e-mail, […]
Technology Products Used In IT Support
IT support refers to various services that commercial entities offer to end users of computers or technology products. In simple terms, IT support provides assistance to customers in having their computers or technology products repaired or returned to them after they become problematic or do not function as expected. In most cases, IT support does […]
What Managed Service Providers Actually Do
The majority of IT executives have at least heard the phrase “managed services.” However, for many of them, it remains a mystery. Managed services refers to the proactive administration of an IT asset by another third-party. Managed service providers deliver proactive on-demand delivery of the service; that is what sets them apart from traditional reactive […]
When To Hire An IT Specialist
When your business has developed a problem with one of its computers, it’s time to hire an IT Support specialist. The initial IT Support charges will be based upon the severity of the problem. Any information stored on these computers can be irreplaceable. It may be business-enders for you to pay an IT Support specialist […]
There are many ways to classify a managed service provider. There are three basic classifications: Managed service providers; software-as-a -service (SaaS) platforms; and Platform as a Service (PaaS). Managed service providers perform a variety of tasks, including the deployment and management of IT infrastructure. Most Managed Service Provider solutions are focused on providing end-to-end help […]
Technical Services From IT Specialists
IT support refers to technical services which entities offer to end users of specific technology products or services. In simple terms, IT support simply offers assistance regarding specific issues with a specific product or service, and not providing customized training, provisioning or modification of the software, hardware, devices, etc., as is typically offered by computer […]